STEP and PCI Compliance

Credit cards

As part of our ongoing work to ensure the safety and security of our members, STEP is currently working towards becoming fully compliant with the latest Payment Card Industry (PCI) Security Standards. This means that we will be making changes to the way we accept payments and handle sensitive information.

What is PCI Compliance?

PCI Compliance is an information security standard for organizations that handle credit card details from the major card schemes including Visa, MasterCard, American Express, Discover, and JCB. It’s designed to ensure that companies have all the correct measures in place to ensure the ongoing security of the card information they handle.

How will the changes affect you?

Whilst the vast majority of changes will affect internal systems and procedures, STEP will be making some changes to the way we accept card payments:

We will now be automatically rejecting any emails sent to us that contain sensitive card information (that includes the card number, expiry date and CVV) please note that direct debit information can still be accepted.

This information is currently being rejected by way of an email reply, however rejecting it before it arrives with us will increase the safety of your card information.

We will no longer be accepting or sending faxes in any form.

Faxes are fast becoming an outdated method of communication. STEP currently receives such a low volume of faxes that the decision has been taken to discontinue this service.

We will no longer be accepting payment over the phone.

STEP have been evaluating PCI compliant telephone payment options, however given the low volume of telephone payments we currently process, we have come to the decision that the most effective way we can ensure your safety is to remove this option.

The Future:

All the changes we are making to our payment procedures are intended to make your experience with STEP fully compliant with the latest PCI Security Standards. We have recently upgraded our online payments to accept payments in GBP, USD, EUR and CHF.

We will continue to review our payment options to ensure we are providing you with the best service possible.

For any further information on PCI Compliance, you can find it here

For any questions relating to payments, please do get in touch, you can reach us by telephone on +44 (0) 203 752 3700, [email protected] and [email protected].


James Harris is STEP’s Information Technology Manager.

Why should you go to STEP’s inaugural Global Congress?

Hélène Anne Lewis

Hélène Anne Lewis

As Chair of STEP Worldwide I look forward to welcoming a large number of my fellow members to the inaugural STEP Global Congress

This event offers an opportunity for all STEP members from all 80 jurisdictions and all 105 branches and chapters to connect, share ideas and enlarge our personal networks.

Congress will serve as a platform for the discussion and development of the thought leadership that will drive the Society forward in the years ahead. It will offer superior technical learning in an environment geared towards productive and highly valuable networking opportunities for members across jurisdictions.

International political imperatives are proving to be enormously challenging to all professionals who practice in the wealth management and estate planning sector. The Global Congress therefore aims to offer a forum for interacting with the world’s foremost advocates for our professions. They have spent recent years interfacing with the European Parliament, EU Member States, the OECD, the FATF and the UK government in order to improve the implementation of measures aimed primarily at winning tax revenues for their constituencies; which so dramatically affect the business models and careers of STEP members around the world.

STEP’s Special Interest Groups, which now form an exciting part of our member service offering, will host several sessions on their separate specialisations and stage opportunities for recruiting new members while offering existing members the chance for face-to-face encounters — some for the first time. If you are passionate about an area of trust and estate practice covered by a Special Interest Group, I strongly encourage you to use the Global Congress as a chance to find out how you can benefit professionally and play a role shaping the field.congress

Our long-term objective is for the Congress to be firmly established as an important forum for STEP – held biannually and offering every worldwide member an opportunity to interact and be a part of the decision-making discussions that guide and inform STEP’s direction and policy.

What will you take away from Congress? I look forward to seeing you in Miami.